INFORMATION TECHNOLOGIES – SERVICE DESK MANAGER: Southwest Florida International Airport and Page Field located in Ft. Myers, FL is seeking an IT professional to fill the role of Service Desk Manager. This position provides leadership and guidance for a 24x7x365 Service Desk operation. Responsibilities include interfacing with management, leading a technical team responsible for Service Support, providing overall coordination and management of major functional areas of support including incident management, desk-side and remote support, and telecommunications support.
Graduation from an accredited four year college or university with a Bachelors degree in Computer Science or related field plus a minimum of three years experience including installation and support of personal computer hardware, software, and implementation of computer networks; or an equivalent combination of technical training and experience greater than 7 years, including one year experience with Microsoft Windows XP. ITIL Foundation or higher certification highly desired.
Salary $61,065 – $82,391 DOE. If you want challenges and opportunities and are interested in helping us move forward to our ultimate goal of supporting a new south runway and an airport with 65 gates, go to www.flylcpa.com for application instructions. Applicants are required to complete an IT Service Desk Skills Questionnaire and submit it with a resume by 5:00PM, February 26th. Applicants who do not complete and attach IT Service Desk Skills Questionnaire will not be considered. Applicants may apply by email airporthr@flylcpa.com in person or by mail to: Lee County Port Authority, Human Resources, 11000 Terminal Access Road, Suite 8671, Fort Myers, FL 33913 or by fax (239)590-4538. EOE/DFW